Refund and Exchange Policy

YAH STANDARD REFUND AND EXCHANGE POLICY

We do not accept returns or exchanges for any product at this time. We only offer a free replacement for items that are misprinted/damaged/defective upon arrival. This means that we also do not accept size exchanges for any product. Therefore, make sure to order the correct item and size. If you are not sure about your size, you can check out our size guide next to the apparel you wish to purchase.

If something arrives misprinted/damaged/defective, first send a photo of the goods and a brief description of the situation to support@yahstandard.com within two (2) weeks after the product has been received. Then we will advise you on the way forward.

Any claims for misprinted/damaged/defective items must be submitted to support@yahstandard.com

We will not accept any such claims after two (2) weeks.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Within a reasonable period of time, we will also notify you of the processing status of your replacement.

For packages lost in transit, all claims must be submitted no later than two (2) weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

 

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to you (if and as applicable). Unclaimed returns will be donated to charity after 2 weeks.

For more information, please contact us at support@yahstandard.com with a photo of the issue and your order number, and we will let you know what we can do to help.